This updated Privacy Policy sets out how Wrights Forestry Services uses and protects any information that you provide when you use this website.

In Short:

Amended following GDPR update to Privacy Law:

Data protection laws update on 25/05/2018 and you should read our new privacy policy in full, but here are the key updates:

  • Data submitted through this website will be stored for 36 months
  • Data to be used by Wrights Forestry Services and no one else
  • You can request the removal / deletion of your data at any time without charge
  • We will inform users of any data breaches if they ever happen
  • By using our services on or after that date, you’ll be agreeing to these updates.


In Full:

Wrights Forestry Services is committed to ensuring that your privacy is protected. Where you provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

This Policy applies between you, the User of this Website and Wrights Forestry Services the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

Account” Means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;

Content” Means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer or other device that appears on or forms part of this Web Site;

Cookie” Means a small text file placed on your computer by Wrights Forestry Services when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site. Where e-commerce facilities are provided, Cookies may be used to store your use of the website. Further details are contained in this Policy;

Data” Means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;

Wrights Forestry Services” Means Wrights Forestry Services, Dunelm Cottage, Park Street, Willington, Crook DL15 0ER;

Service” Means collectively any online facilities, tools, services or information that Wrights Forestry Services makes available through the Web Site either now or in the future;

System” Means any online communications infrastructure that Wrights Forestry Services makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

User” / “Users” Means any third party that accesses the Web Site and is not employed by Wrights Forestry Services and acting in the course of their employment; and

Web Site” Means the website that you are currently using ( and any sub-domains of this site (e.g. subdomain) unless expressly excluded by their own terms and conditions.

Wrights Forestry Services may change this privacy policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Enable correct and speedy deliveries

Internal record keeping

Improve the products and services we provide


Data Collected


Without limitation, any of the following Data may be collected name;

  1. date of birth;
  2. gender;
  3. job title;
  4. profession;
  5. contact information such as email addresses and telephone numbers;
  6. demographic information such as post code, preferences and interests;
  7. IP address (automatically collected);
  8. web browser type and version (automatically collected);
  9. operating system (automatically collected);
  10. a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
  11. Cookie information (see Clause below).


How we use the data we gather

  • Any personal Data you submit will be retained by Wrights Forestry Services for as long as you use the Services and Systems provided on the Web Site or for 36 months when renewal of data will be requested or until you request deletion of your data. Data that you may submit through any communications System that we may provide may be retained.
  • Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
  • All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. More details on security, see Clause 9 below.
  • Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
  • internal record keeping;
  • improvement of our products / services;
  • transmission by email of promotional materials that may be of interest to you;
  • Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.

Wrights Forestry Services may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services may have access to certain personal Data provided by Users of this Web Site.

Any Data used by such parties is used only to the extent required by them to perform the services that Prime Digital Marketing Ltd requests. Any use for other purposes is strictly prohibited.

Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.


We are committed to ensuring that your information is secure.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

The checkout page and the entering of your credit card details are all done on a secured page that is transferred using a SSL (secure socket layer) for encryption which protects your confidential data from unauthorised access or use.

It is important you make us aware of any name or address changes in order to keep our records up to date and accurate.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


  • Wrights Forestry Services may set and access Cookies on your computer. First-party Cookies that may be placed on your computer are described. All Cookies used by the Web Site are used in accordance with the provisions of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011. Wrights Forestry Services has carefully chosen these Cookies and uses them to facilitate certain functions and features of the Web Site. We also use Cookies for analytics purposes. These Cookies track your movements and activities on the Web Site and are designed to give us a better understanding of our users, thus enabling us to improve the Web Site and our services.
  • Before the Web Site sets Cookies on your computer, you will be presented with a message requesting your consent to set those Cookies. None of the Cookies set by the Web Site jeopardise your privacy in any way and no personal data is collected. By giving your consent to the setting of our Cookies you are enabling us to provide the best possible experience and service to you through our Web Site. If you wish to deny your consent to the placing of Cookies, certain features of the Web Site may not function fully or as intended.
  • Certain features of the Web Site depend upon Cookies to function and are deemed, within the law, to be strictly necessary. You will not be asked for your consent to place these Cookies however you may still disable cookies via your web browser’s settings, as set out in sub-Clause below.
  • You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Web Site.
  • You may delete Cookies at any time however you may lose any information that enables you to access the Web Site more quickly.
  • The Web Site uses the third-party Cookies detailed in for the purposes described herein. These Cookies are not integral to the services provided by the Web Site to you and may be blocked at your choosing via your internet browser’s privacy settings or via your response to the request for consent detailed in the earlier sub-Clause.
  • It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time and request data deletion by writing to our postal address or emailing us at

We will never sell, distribute or lease your personal information to third parties but may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998 without a charge Should you require a copy of the data held on our system, please write to Wrights Forestry Services, Dunelm Cottage, Park Street, Willington, Crook. DL15 0ER

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Wrights Forestry Services reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on this page.