Terms & Conditions

Please read carefully the following terms and conditions relating to your use of this website and the products and services provided here.

Thank you for using our products and services (“Services”).

The Services are provided by Wrights Forestry Services, whose office is at Dunelm Cottage, Park Street, Willington, Crook, DL15 0ER United Kingdom.

By i) using this site, ii) purchasing any products or services from Wrights Forestry Services (“COMPANY“) or iii) utilising any of the products or services from COMPANY through this site, you are deemed to have agreed to these Terms and Conditions. We reserve the right to modify them at any time. You should check these Terms and Conditions periodically for changes. By using this site after we post any changes to these Terms and Conditions, you agree to accept those changes, whether or not you have reviewed them. If you have any questions about our Terms and Conditions, email us at contact@wrightsforestryservices.co.uk.

The following terminology applies to these Terms and Conditions, Privacy Policy and any or all other Agreements:

“Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.

“The Company”, “Ourselves”, “We” and “Us”, refers to Wrights Forestry Services.

“Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

General

These terms and conditions form part of the Agreement between the Client and ourselves. Using this website indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

The laws of England and Wales govern these terms and conditions. By accessing this website and using our services/buying our products Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Privacy Statement

Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Privacy Statement

We are committed to protecting your privacy more details are available from our Privacy Policy. Authorised employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible

Confidentiality

Client records are regarded as confidential and therefore will not be divulged to any third party, however we may use contact details for our own marketing purposes. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Security

To ensure that your credit, debit or charge card is secure while using our website we use a secure page that encrypts and transfers your data using SSL technology.

Exclusions and Limitations

The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Orders /Purchases

Prices set out on this website are valid to web orders only.

We will not price match our website in our retail outlets.

Individual quotes for bulk orders are valid for a 30 day period.

Prices can change without notice. Individual quotes for bulk orders are valid for a 30 day period.

Payment

Cash, Personal Cheque with Bankers Card, all major Credit/Debit Cards using Paypal, or BACS Transfer are all acceptable methods of payment. Our Terms are payment in full on return. All goods remain the property of the Company until paid for in full. Monies that remains outstanding by the due date will incur late payment interest at the rate of 2% on the outstanding balance until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid thirty days from the date of invoice via collection agencies. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Returned cheques will incur a £25 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

Cancellation Policy

Unfortunately we are unable to make changes to an order once it has been placed. If you would like to cancel or amend an order please email us immediately at contact@wrightsforestryservices.co.uk, providing the processing of the order has not been started our team will be able to cancel or amend the order.

Delivery

Unless otherwise stated, the products featured on this website are only available within the United Kingdom. Please see our delivery page for information on postal rates, delivery areas and additional costs.

Our UK mainland deliveries are usually despatched using overnight carriers. Where we provide a tracking facility, you are advised to check the date of delivery and make suitable arrangements to be present at the time of delivery. Our courier will delivery to the nearest kerbside and you will be responsible for transporting the goods to the location of your choice.

Refunds Policy

Problems with any part of an order must be reported to us within 24 hours of receipt, or the following Monday morning if your order was delivered on a Friday.

Prior to making a return you must notify us in writing using this email address contact@wrightsforestryservices.co.uk stating the reason for the return.

Returns are made at your own cost.

All return items must be sent back within 7 days of receipt of the item with a completed returns form which must include the dispatch note with your name, address, phone number and order number and whether you require a refund or exchange.

Items ordered incorrectly will incur a £15 admin process fee surcharge. This will not apply to damaged or defective or faulty goods.

We will refund your original delivery charge and your charges for returning the product to us when a product is faulty or damaged, but not when a product is simply unwanted.

To ensure your refund or exchange is handled as quickly as possible please return the product in its original packaging and with appropriate packing to avoid damage during return transit. Include the dispatch note with your name, address, phone number and order number and whether you require a refund or exchange.

Returns should be made within 7 days and in original undamaged packaging. If the product is not in fully resalable condition or the packaging is damaged we reserve the right to refuse a refund or exchange on the item or deduct up to 20% of the original selling price from the refund amount. This does not affect your statutory rights.

Liability for our Services

When permitted by English Law, Wrights Forestry Services, suppliers and distributors will not be responsible for lost profits, revenues or data, financial losses or indirect, special, consequential, exemplary or punitive damages.

To the extent permitted by law, the total liability of Wrights Forestry Services and its suppliers and distributors for any claims under these terms and conditions, including for any implied warranties, is limited to the amount that you paid us for the Products or Services provided.

In all cases, Wrights Forestry Services and its suppliers and distributors will not be liable for any loss or damage.

Availability

All advertising is intended solely for the United Kingdom market. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Our website adheres to the latest cookie laws as stated when you first enter the website and detailed in our Privacy Policy.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

You are prohibited from copying, altering, publishing, displaying, and adapting in any way the content of this website. Copyright and other relevant intellectual property rights exists on all documentation relating to the Company’s services and the full content of this website.

Communication

We have an email address for general enquiries contact@wrightsforestryservices.co.uk please use this email for any correspondence to Wrights Forestry Services.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General, Governing Law and Jurisdiction

The laws of England and Wales govern these terms and conditions. By accessing this website and using our services/buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

Your Rights

You have the right to request we do not use your personal data for marketing purposes. When collecting data we will inform you of how we intend to use your data. You can request we do not use your personal data for marketing purpose either by clicking he unsubscribe link on the bottom of marketing emails or by emailing us contact@wrightsforestryservices.co.uk

From time to time the website may contain links to third party websites, if you follow a link to any of these website please note these websites have their own privacy policies and we do not accept any responsibility or liability for their policies. Please be sure to check their policies before submitting any personal data.