F.A.Q.’s
Here are our answers to the most frequently asked log questions…
About Logs
Are the logs ready to burn?
Yes – our logs are delivered immediately ready for use
What is the moisture content of the logs?
We aim to get the moisture content to 15% or below, so our logs are light and dry
What size are the logs?
Roughly between 150-200mm and are delivered in a full builder’s bag
Are the logs seasoned?
The technology used in a log kiln means the long seasoning process is no longer required. In addition, kiln dried logs provide a better, more consistent product to our customers
Are the logs hardwood?
We supply hardwood, softwood and a mixture – it’s just up to you!
About Delivery
How long after ordering will the logs be delivered?
We aim to keep our deliveries as carbon efficient and economical as we can so try to make co-ordinate deliveries by location. Delivery depends on request but we aim to deliver within 72 hours but sometimes it’s the same day! |
How will the logs be delivered?
We usually use one of our small pick-up trucks to deliver to you but it depends on the delivery size
How are the logs unloaded?
We use a crane to deliver to your storage area
Where should I store the logs?
We recommend storing logs somewhere that’s covered and ventilated to get the best burn from the kiln drying process

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Dunelm Cottage, Park Street, Willington, County Durham. DL150ER
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