F.A.Q.’s
Here are our answers to the most frequently asked log questions…
About Logs
Are the logs ready to burn?
Yes – our logs are delivered immediately ready for use
What is the moisture content of the logs?
We aim to get the moisture content to 15% or below, so our logs are light and dry
What size are the logs?
Roughly between 150-200mm and are delivered in a full builder’s bag
Are the logs seasoned?
The technology used in a log kiln means the long seasoning process is no longer required. In addition, kiln dried logs provide a better, more consistent product to our customers
Are the logs hardwood?
We supply hardwood, softwood and a mixture – it’s just up to you!
About Delivery
How long after ordering will the logs be delivered?
| We aim to keep our deliveries as carbon efficient and economical as we can so try to make co-ordinate deliveries by location. Delivery depends on request but we aim to deliver within 72 hours but sometimes it’s the same day! |
How will the logs be delivered?
We usually use one of our small pick-up trucks to deliver to you but it depends on the delivery size
How are the logs unloaded?
We use a crane to deliver to your storage area
Where should I store the logs?
We recommend storing logs somewhere that’s covered and ventilated to get the best burn from the kiln drying process
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Dunelm Cottage, Park Street, Willington, County Durham. DL150ER
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